Most items ship within 1-3 business days. Once your order ships, the estimated delivery time for that order depends on the shipping method that you selected when the order was submitted. Please note that if any of the items in your order are not in stock, we will notify you by email of their back order status. Please allow an extra 1-2 weeks for backordered items.
Although we do not anticipate any problems, we recommend that international customers insure their orders. We are only able to track orders within the continental United States. If the package is no longer in the continental U.S. and a problem arises please contact the carrier directly. We cannot estimate the arrival time of international shipments due to the fact that customs can take varying lengths of time. Orders that contain backordered items may be delayed an additional 1-2 weeks. The above information in Shipping Policy section above applies to international as well as domestic orders.
Pick up in store option:
The “Pick up in store” option allows to conveniently pick up your order in our Bookstore location (FEAST Bookstore: 25 Burwood Lane, San Antonio TX 78216). Please note that if any of the items in your order are not in stock, we will notify you by email or phone of their back order status. Please allow an extra 1-2 weeks for backordered items.
You will be contacted by phone or email when your order is ready for pick up. Once your order is ready we can hold your order for up to 60 days. Orders held over 60 days will be returned to stock with NO refunds.
For customers who do not order online but instead order by phone or in the Bookstore location, the customer will not be able to choose the shipping method and the shipping rates will be calculated by the Bookstore personnel using calculations based on cost of the order. This is different from the online orders where shipping is calculated by weight.